I am very pleased with my custom-made fitted sheet. The website was easy to use and the turnaround from order to delivery was much quicker than I thought. I would definitely order from this company again.
Easy ordering, quick turnaround comfy mattress. the mattress was for my antique European bed that desperately needed a new mattress. It is super comfy and exactly the speciality size I ordered.
Shipped soon after I ordered and it fit perfectly. Awesome experience start to finish ….two thumbs up!!!
Excellent quality mattress. Perfect size (48 x 75)! Exactly what was needed.
Very high quality mattress at a very fair price.
What a fantastic mattress… arrived quickly, seriously comfortable. Cant fault it in any way
Wrong size I specifically requested the size I needed
Dear Susana,
We are truly sorry to hear that your Sleepify mattress wasn't the exact fit you needed. We understand how important it is for a custom mattress to be just right, and we sincerely apologize for any disappointment this has caused.
At CustomMattress.com, we strive to craft each mattress to your precise specifications. While a small, industry-standard variance is a normal part of crafting custom dimensions, we haven't had the opportunity to discuss the specifics of your mattress's size with you directly before this review. This makes it difficult for us to determine if this is within our normal variance or a larger issue, but regardless, our main goal is always your comfort and satisfaction, and we are committed to making this right.
A member of our customer service team will be reaching out to you personally today to understand the details and find the best solution.
Your satisfaction is very important to us, and we are committed to ensuring you have an excellent experience with CustomMattress.com.
Sincerely,
The CustomMattress.com Team
Ours is a German bed that no American mattress would ever fit. We are quite happy with our custom mattresses! They arrived quickly, and fit the bed perfectly. The comfort factor is wonderful too. I highly recommend this company, they do great work. We also bought a custom mattress protector. and will be purchasing custom fitted sheets in the future.
This mattress was for an antique rope bed. It fits perfect even though I was bit nervous about my measurements. It is better than I expected and very comfortable. I'm so glad I found this company and would highly recommend their products.
Ordered the Dozy to replace two mattresses in our twin bed model RV. The original mattresses were adequate but hard to sleep on (bothered my hips). The Dozy mattresses were custom made to fit 35x74x7 and arrived ahead of expected and in great shape. They fit perfectly, are well made and provide the comfort I was hoping for. Because these mattresses sit on top of storage boxes that lift for storage I feared they might be too heavy for the hindged top. But they are a little heavier than the original mattress but because I was able to fit the box better than the original mattress it actually makes lifting for storage easier. Very pleased with the purchase.
I ordered a special custom size for my antique bed that was a family heirloom. Price for the custom mattress was very reasonable and just had my first guest sleep on it. Arrived very fast. Thank you
Bought a custom mattress for a 3/4 bed from 1860. The dimensions were a bit different then a modern 3/4, but these guys saved the day. We measured the frame and sent in our order. Three weeks later our custom mattress arrived and fit perfectly.
The mattresses they sent us were way larger than what we ordered! So much for custom! Still trying to get it resolved….
Hi Richard,
Thank you for your feedback. We're truly sorry to hear the mattresses you received were the wrong size. This is not the custom experience we aim for.
Our customer service team noted your call on April 15th, and following that, we requested photos to help us understand the issue and find the best solution. We are still waiting for those images.
To help us resolve this quickly and get the correct size mattresses to you, could you please send the photos at your earliest convenience? You can reply to our email that was sent on April 15th.
We are committed to making this right for you.
Sincerely,
The CustomMattress.com Team
I didn't trust my ability to measure correctly, but I did and the fitted sheets work perfectly!
Custom size fit like a glove and bed stays made better than ever. Slept well from the first night. Delivery was at warp speed FedEx and I couldn't be happier! THANK YOU Custom Mattress!!!
If love the sheets but I thought I ordered light blue but I received black. It’s fine anyway. It still looks good.
Hi Gerald,
Thank you so much for your review. We're thrilled to hear you love the sheets! We double-checked your order, and it confirms you selected black. We're glad it worked out beautifully for you! Sometimes, even when we think we've chosen a different color, the final result can be a pleasant surprise! Enjoy your new sheets, and please don't hesitate to reach out if you need anything else. We appreciate your support!
Sleep well,
The CustomMattress.com Team
Really pleased at the exactness of this custom fit. It feel luxurious and supportive. I am so impressed that this was done remotely and affordably and still lives up to superyacht standards. Bravo!
I can't get too excited about a bed sheet, but it did solve a problem I had with all my sheets too small. Your sheet solved my problem. It was nicely made and came very quickly
Love that we could get custom size for our RV. Better then what we had, but more firm than we like.
Thank you for your review, Lynda! We're glad to hear that the custom-sized Sleepify mattress is working well for your RV.
It's common for new mattresses to feel a bit firmer initially as the materials settle. We recommend allowing a few weeks for the Sleepify to fully break in. You may notice it soften slightly as you use it.
We want to ensure you get a good night's sleep, Lynda! If you find that the firmness remains an issue after the break-in period, please don't hesitate to reach out to our customer service team. We're happy to assist you further.
Sincerely,
The Customer Service Team
The Sleepify Hybrid mattress came in a neat little box that was super easy to handle on my own. I loved that I could get a custom size, it fits my bed like a glove! It's seriously comfy, I'm sleeping way better than before. Plus, it's holding up great, no sagging or anything, even though I'm on the heavier side. Definitely a great buy.
ordered on line, provided sizes and it was delivered within the timeline and fits perfectly.